Shipping policy

Orders placed online will be shipped within 24 hours. We ship on all days except Friday and National Holidays.

Estimated Delivery Time: The delivery will take 2-3 business days in UAE. We deliver to almost all parts of the UAE with exception of remote areas. We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. For delivery information to remote areas please send us an email to hello@silkdelux.com before placing your order.

Standard delivery fee is 10 AED flat all over UAE and free delivery for orders above 200 AED.

Delivery to GCC countries: We deliver to Saudi Arabia, Oman, Qatar, Kuwait and Bahran. Shipping costs may vary based on weight and order size, destination country and duties and taxes collected by your government. Our standard flat fee for GCC countries is 48 AED/kg. Above delivery fees are excluding duties and taxes (if applicable). Duties and taxes need to be settled by the customer at the time of shipment receipt. Delivery to GCC takes 5-7 business days.